Hey guys,
Haven’t posted in a while due to the fact I’m now in paid employment. Anyway: If you use your second line service, and are NOT an Orange Pay Monthly (Contract) Mobile customer, do not use second line to make calls to Orange Mobiles. They’re website says they are free at any time to all Home Select and Max customers, but take it from me they are not. I just got a bill for £300, due to me calling my girlfriends mobile (on Orange).
The website is very unclear, and you only find out when you get the bill!
3 responses so far ↓
1 John Anon // Mar 20, 2008 at 8:49 pm
Write to them and get your money back.
You will.
I had similar but slightly different problem.
2 Bertrand Collet // Mar 29, 2008 at 2:11 pm
I have the homemax and an orange mobile phone – It is definitely free for me to phone the orange mobile (when in the mobile is in the UK of course).
3 I work for orange // Nov 19, 2009 at 8:34 pm
Write to them or call Customer support on 0844 873 8586 options 1 and 4 and they will refund u the amount.because as per all second line packages Calls to UK landlines and Orange mobiles are free
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