Livebox Help

42 responses so far ↓

• 1 Mark Brophy // Oct 15, 2007 at 6:48 pm

  Hi Tom

  This is a great site! Thanks for your work – I look forward to finding out more when I get my livebox. One thing I would be interested in is to do with pairing of WiFi phones – orange only list 2 that are compatible but would others work and would you need to be on orange on those phones to take advantage of the calls? Any knowledge on this would be interesting. Thanks again and keep up the good work!

  Mark

• 2 rod // Oct 16, 2007 at 12:45 pm

  hi..i’m trying to connect my livebox to my nintendo wii all to no avail.any advice would be appreciated..i think i need the livebox to be compatible ith 802.11g / 802.11b

  cheers

• 3 kirsty // Jan 8, 2008 at 6:04 pm

  I live in france and have just got a live box but the guide is in french!!! i’m not good at useing the computer or reading french can anyone send me a guide in english
  Thanks
  Kirsty

• 4 Tom Hallam // Feb 7, 2008 at 12:53 pm

  @rod – The livebox uses the protocols
  @kirsty – Try the Orange UK Website

• 5 Richard // May 17, 2008 at 4:35 pm

  I have had some trouble installing my livebox but it is up and running now and the network is good – we currently run two computers on it, one is XP one is Vista. The only problem is when we try to install a network printer, it installed on the XP computer fine but the instructions you have given don’t work on Vista. Thanks, Richard

• 6 Stewart // May 28, 2008 at 4:13 pm

  Hi Tom, good work, and thanks……I have a Sagem livebox (f@st3202)based in France, and have just got a media server so I can access stuff when travelling…..but I’ve tried so many times to get the web server loaded so am looking for advice if poss. I have forwarded ports as required by Windows Home Server, tried enabling DMZ, changing firewall security options all to no avail….any suggestions would be most welcome….cheers (ps. I suspect that Orange in France may actually block one of the ports used but cannot get a reasonable answer from Orange)

• 7 Alexander // Aug 9, 2008 at 12:33 pm

  is it possible to change the IP address range on a live box. i have been told it is factory set. i am having problems when i VPN into it as often the external router i am using is of the same IP range. my livebox is set to 192.168.1.10 and i want to change it to 192.168.55.10
  Please help.

• 8 Bob // Aug 13, 2008 at 7:30 pm

  I have the same problem as Alexander. I changed it once but cannot remember!

• 9 Jason // Sep 22, 2008 at 10:18 pm

  I am trying to enable a security camera DVR via the internet. I have created a dynamics DNS account, but can not get my livebox to configure. When I follow all instructions, the meeage is saying that the Dynamic DNS server status is off, and we can’t get it to go on. Can you help

• 10 Keith // Oct 22, 2008 at 4:15 pm

  i’m trying to use the livebox as a conventional wired router, by plugging 2 computers into it via the ethernet ports, both can access the internet, but neither are able to communicate with each other over a network. Any help?

• 11 John Shapland // Oct 29, 2008 at 7:17 pm

  This is a prety basic question, I know, but here goes!
  I have been using a laptop to connect wirelessly to my Orange Livebox for 8 months, but suddenly it will not connect any more.
  I have followed the “connection unsuccessful” topic in the Orange on-line self service centre but with no success.
  Any ideas please???

• 12 Chris // Nov 9, 2008 at 2:28 pm

  Hi – My VPN connection to work fails now. It used to work however whenever I try to connect now it is seen to “hit” work and then drops out. As far as we can gather this is an orange/ live box prblem as the settings work on other wirless/ hard wired routers. Any ideas on what fault may be and a fix? Bombay judt said if my @ light was on the VPN would work – good as useless

• 13 steve // Nov 11, 2008 at 11:29 pm

  Hello, i am currently using a livebox for my laptop, i have a lodger just moved in and she wants to connect to it also, can this be done and if so, how ?? any help appreciated

• 14 Chris // Nov 17, 2008 at 9:51 pm

  search for wirless connections on her lap top, enter your wep key and bobs your uncle. Not sure if you want to let her view all your files /photos or visa verca

• 15 June // Nov 20, 2008 at 10:36 pm

  I use a livebox to connect apple lap top to internet. My son has been given a laptop and would like access too. System preferences asks for network password – have forgotten. What can we do please?

• 16 Ben // Nov 28, 2008 at 1:37 pm

  Does anyone know if it’s possible to disable the firmware updates happening. The latest updates stop my connection working, if I roll it back it works perfectly until it does the update again!

• 17 sue weeks // Dec 7, 2008 at 8:29 pm

  Hi Tom, trying to connect xbox360 I have a WEP number but cannot find a WPA ref anywhere. over and over it says it picks up the livebox but continually fails on what appears to be the WPA passphrase HELP.

• 18 geoff turner // Dec 13, 2008 at 12:11 pm

  Hi Tom

  thanks for the great printer set up tutorial – up and working in 5 mins!!!

  fantastic!

  Geoff

• 19 rkk // Jan 6, 2009 at 4:23 pm

  hello,
  I have the old version livebox from wanadoo. Do i need to upgrade this will it be faster?
  Any thoughts ???

• 20 suhail kharbat mr. // Jan 10, 2009 at 10:17 am

  I HAVE A LIVEBOX CAME WITH ORANGE, JORDAN PACKAGE. I GOT THE WIRELESS CONNECTION AS WELL AS PHONE OVER IP. HAD CONNECTION PROBLEMS AT THE BEGINING. FOUNT A HARDWARE DEFECT AND GOT IT REPLACED BY ORANGE. NOW LIVEBOX WORKS FINE EXCEPT THAT CAN NOT USE MY FiCall SERVICE ON MY NOKIA N95 WHICH USUALLY CONNECTS WITH ANY OPEN WIRELESS ROUTER. THE FiCall SHOWS CONNECTED AND REGISTRED BUT DISCONNECT IMMEDIATLY AFTER THE FIRST DIAL. SHOULD ANY CONFIGRATION I MUST MAKE TO THE LIVEBOX PLEASE ADVISE.
  BEST REGARDS
  SUHAIL

• 21 Les Atkinson // Feb 16, 2009 at 9:54 am

  I have an Orange Livebox and it works well but when my brother comes to visit he would like to get his laptop to connect to my live box. wer have tried entering the WEP key in but no joy

• 22 THSJ // Feb 19, 2009 at 6:54 pm

  salam,,

  Dear mr SUHIL KHARBAT MR.
  I UNDERSTAND YOUR QUESTION, AND THE PROBLEM YOU SEE IS AS FOLLOWS; YOUR N95 CONNECT TO THE LIVEBOX AND ALREADY REGISTERD FOR THE FICALL PROG.
  BUT WHAT YOU ASK FOR IS THE DISCONNECTION YOU HAVE WHEN YOU MAKE A CALL.

  THE CAUSE FOR THIS PROBLEM IS THE PORT #NO. 5060.
  LIVEBOXES IN JORDAN “OUR CONTRY” AREN’T ACCESS TO THIS PORT AS THEY COME FROM ITS ORIGIN.
  AND TO OPEN THIS PORT AS A NORMAL USER : USER1 & USER2, ALTHOUGH YOU CALLED AN ADMINISTRATOR. BUT NOT THAT (NC) WHO HAVE THE RIGHTS TO OPEN THIS PORT.

  IT IS UNFORTUNATELY TO HEAR FROM THE JORDAN-TELECOM (ORANGE) THAT THEY DO NOT KNOW ABOUT WHAT YOU TALK!!!!!

  FOR THIS REASON I FOUND ; AFTER MANY TRYINGS. TO REPLACE MY LIVEBOX WITH A NORMAL MODEM (SPEADTOUCH) FROM THEM . AND LOSE THE OTHER ADVANTAGES FOR THIS FUKING MACHINE.

  CLEAR????

  I AM SORRY FOR THAT MY LOVELY “”"TOM”"” BUT I ABSOLUTELY DAMAGED MY MIND WHEN I STOP AND NOT ASK YOU IN THAT MOMENT.

  BUT PLEASE CAN YOU LEARN US ABOUT THE SOLUTION FOR THIS PROBLEM ; SUCH AS RENEWING THE SOFTWARE OF THE LIVEBOX TO THAT ONE THAT INCLUDE THE “”PORT FORWARDING “” ORDER.

  YOUR BROTHER THSJ. (An Accountant)
  JORDAN

• 23 lynne // Feb 27, 2009 at 4:33 pm

  im trying to connect my netbook to my livebox but it keeps asking for a password or passphrase iv tried everything i have but although it finds it it wont connect! any ideas? thanks

• 24 ltrover // Mar 5, 2009 at 10:43 pm

  Hi, great site helped alot so far.

  I would like to know if its possible to temporarily stop the access of a laptop to the livebox without having to go through the setup procedure again to get reconnected. I am the administrator and would like to be able to do this from my own laptop.

  In our household we have 3 laptops and 2 xbox 360s wirelressly connected. I am trying to gain more control over aour teenage sons internet usage!

• 25 Tim // Mar 10, 2009 at 12:06 pm

  Hi, Is there any way to utilise the Livebox 2nd line to send a fax direct from a pc running xp. Any ideas appreciated

• 26 Ray // Apr 5, 2009 at 6:00 pm

  can you connect external hard drive storage to the livebox USB port and how do you configure it?

• 27 David // Apr 14, 2009 at 3:19 pm

  Hello:
  I have the router-wifi Inventel DV4210_WS, I would like to connect an external hard disk in it rear usb master port.

  In the modem configuration page, the router knows in the usb port is connected the hard disk, but…

  How Can I do to access to this drive?
  By IP… maybe (How can I say it?)
  By WIFI? (How?)
  In the manual (by orange in Spain) do not explain it, and I think is possible.
  (All USB parameters are activated in the configuration menu and runs perfectly).

  Thank you very much!

• 28 Clare // Apr 25, 2009 at 1:25 pm

  Hi, PLEASE help I have an itouch and have been failing miserably to connect itto my livebox. Orange help desk tell me to out the long code in which does not work so tell me to get in touch with apple , apple tell me to get in touch with orange !!!!!

  Please help

  Thanks

• 29 Mike1961 // May 15, 2009 at 5:11 pm

  Hello, i am currently using a livebox for my laptop, my son and I are trying to connect his apple and I am trying to connect another laptop, they will not connect to livebox.

• 30 Joseph // Jun 24, 2009 at 4:40 pm

  @Clare
  Try pressing the “1″ button on the side of the livebox and then trying to connect. this opens up the wireless for new devices to connect but its only open as long as the wireless light is flashing.

• 31 Tom Sidebottom // Jul 1, 2009 at 10:40 am

  Hi, I’m trying to connect to my parents Inventel Wanadoo Livebox (Orange) using my own laptop whilst round at their house. It can’t connect. I’ve tried a few things in the set up area – changing the WPA&WEP to just WPA, turning off the firewall, turning off security altogeter – but nothing works.

  One thing I’ve noticed is that in the set up area it has my parents laptop as an associated device. I can see an option to remove it, but no option to add another.

  I have no idea how to solve this.

  Thanks

  Tom

• 32 Tom Hallam // Jul 15, 2009 at 1:55 am

  Remember, you need to press the pairing button when your laptop is trying to connect. That’s the little ‘1′ just above the USB port.

• 33 Sophie Lansdowne // Jul 27, 2009 at 12:07 pm

  Hi, I have an Orange Livebox and the installation required the use of a cd, but I am planning on installing it on my netbook, any ideas how? thanks very much!

• 34 Jamie // Jul 28, 2009 at 9:19 am

  Hello any help with this would be magic – trying to connect my laptop to the orange inventel livebox and i put the pass key in and it doesnt work tried changing it and still wont connect so i reset my livebox and internet wont work at all anymore and cant find my start up disk. nightmare

• 35 Charlotte // Aug 3, 2009 at 5:54 pm

  I have a live box with a wireless access point attached. This works fine for a while (hours or sometimes even days) but then I get limited connections. This is happening even on previously happy connections. I amthinking this is a DNS issue. Are there any known issues with the livebox DNS management? The situation resolves if I restart the live box, but this is getting anoying.

• 36 Paul Metcalfe // Sep 25, 2009 at 5:24 pm

  HI
  I am trying to setup a local network consisting of 4 computers and a new mini livebox. The annoying thing is everything was networked including printer sharing and connected to the internet fine but my free VOIP second line didn’t work so after Orange tested my livebox remotely they told me it would have to be replaced for the second line to work. Consequently I have installed the new Mini Livebox and now have the internet working but not the LAN or file sharing. Can anyone help me to get it working as I did not set up the network and am unsure how to do this, or is their a good tutorial for doing this. My main PC is hard wired whereas the others are wirelessly connected. All help appreciated. Cheers
  Paul
  ps: Unfortunately Orange tech support tell me they don’t support this.

• 37 Carole // Nov 16, 2009 at 9:12 am

  I went on hols for a week, left livebox turned on the computer off.within one day the telehone was off. to telephone in there was immediate connection to answerphpne. no dial out, any ideas

• 38 milly // Dec 25, 2009 at 8:01 pm

  Hello, im milly and i’ve just got a laptop for christmas yet it wont play the internet! I havent got a card but my brothers laptop seems to be running ok and he hasent either. Weve got to the stage were we need the “Livebox security key mismatch” But we dont know what it is???
  Any Help…?

• 39 Andrew // Dec 27, 2009 at 4:41 pm

  Hi! I have an Xbox 360 and a pc in my room. i have my pc connected to the 1st (red) ethernet port. i want to conneect my xbox up to the second but when i do my xbox seems to have trouble with the connection or something.

  Andrew

• 40 skandany // Jan 7, 2010 at 3:13 pm

  hi…i just got my wifi laptop…but when i try to connect to the livebox..i get connection unsuccessful…can anyone help me..

• 41 Nicole // Feb 5, 2010 at 5:59 pm

  Has anyone managed to connect an external HDD via the USB port? Have connected printer with no probs.

  Also thinkin about the way to connect both devices – would it work with a usb port extension?

• 42 Nicole // Feb 10, 2010 at 3:38 pm

  RE : Skandany

  Did you push the wifi button on the back. When you do it allows new connections for a couple of minutes. You can tell as a light will flash ont he front.

Leave a Comment